Last October, I rushed out to the Castleton Best Buy in Indianapolis during Windows 8 launch weekend to snag a copy of Microsoft Windows 8 Professional. My experience confirms the troubles that both Best Buy and Microsoft are having.
I walked directly to the computer department and was greeted by a pleasant Best Buy employee who looked dazed and confused when I asked about Windows 8. He walked me over to the software department, where there was a large display of empty Windows 8 boxes. Still puzzled, he asked several of his coworkers where the Windows 8 software was located. After several minutes of confusion, they told me to go to the customer service desk, where the real Windows 8 software boxes were locked into “the cage”. Although all of the Best Buy staff were friendly and the initial employee stayed with me until I found what I needed, I found it curious that they apparently did not have any kind of team meeting in anticipation of the Windows 8 launch.
When I got the software home, I found the installation process to be quick and painless on my one-year-old Dell Inspiron N5010, an inexpensive Intel Core i3 laptop that I upgraded to 8 GB RAM. I opted to keep all of my existing applications, although I may yet do a total reinstall to clear up some ongoing DLL issues left over from Windows 7.
The Windows 8 Experience
I must say that after a few months of casual use, I’m still confused by Windows 8. I just don’t get it. My Dell Inspiron N5010 does not have a touchscreen, but I doubt that having one would change my perceptions. Although a Core i3 hardly qualifies as a workhorse, I’m very disappointed by the overall system performance compared to Windows 7. And I’m disappointed by leading technology columnists like Walt Mossberg making excuses if you’re PC is over a year old (see his Wall Street Journal article, Windows 8: Not for Old-at-Heart PCs). It seems that the mainstream technology press is going out of its way to say nice things about Windows 8 and reluctant to offend anyone at Microsoft. Apple would be crucified if they shipped a MacOS that didn’t work well on “older” Macs.
Brian Boyko, a professional writer & corporate filmmaker, has created a 24-minute video about Microsoft Windows 8 that’s worth your time. His core theme is “Windows 8 is unusable” and he reviews the new operating system with humor and a few naughty words. He analyzes the Windows 8 using four key user interface themes of control, conveyance, continuity and context.
Jean-Louis Gassée asks an insightful question on Monday Note (see Apple Can Finish What Microsoft’s Sinofsky Started).
Was it Ballmer’s idea or Sinofsky’s?
After being quite impressed with Windows 7, I can’t help but think that Windows 8 is the son of Microsoft Vista. I predict that we’ll see a Windows 8.5 or Windows 9 released later in 2013 that attempts to perform damage control. Before Apple pulls John Hodgman and Justin Long out of retirement.
Want another perspective? Read SAP Mentor Derek Loranca’s article, Windows 8 Impressions… and why I went back to Windows 7.
What are your thoughts about Microsoft Windows 8?